Once I had manufactured the DrawBag in late 2017, I needed to integrate my WordPress/WooCommerce website with a fulfillment service to get it out to customers in the US and Australia/NZ.
I had considered both Fulfillment by Amazon (FBA) as well as other third party logistics (3PL) companies in North America, but ultimately for reasons of small volume, cost, and manageability, I chose a fulfillment company just next door to where I lived in Guangzhou called ChinaDivision.
As part of a series of blog interviews with individuals who helped me learn and launch the DrawBag in 2017, I recently messaged back and forth with ChinaDivision’s Tony Yu, who was my point-man in dealing with website orders and samples sent around the world.
John: So, Tony… tell us a bit about ChinaDivision’s history.
Tony: ChinaDivision is a business to business (B2B) and business to consumer (B2C) brand of CNstorm Co. created in 2011 to deliver solutions for clients worldwide. As e-commerce has continued to grow, we’ve developed the experience in fulfillment and technology to support such global expansion.
John: Where is ChinaDivision located, and what kind of services do you provide for your international clients?
Tony: We are a dedicated local office in China where clients around the world connect, both online and offline, to source, stock and ship international goods directly from China to whatever global destinations are required. Our facilities are located in Shenzhen, near the international parcel processing center of Hong Kong.
In addition to these broader services, we also offer some value-added ones like customized packaging, brand upgrading, and marketing inserts to customers before products go out. Basically, we want to partner closely with you to be sure your customers are satisfied!
John: How did you personally got involved with ChinaDivision? Is your background in supply chain management?
Tony: I’ve been in foreign trade for some time. But two years ago, I found out about Chinadivisison and its place in this brand-new order fulfillment industry, which really attracted me. So I decided to join.
John: Cool. I partnered with you to provide fulfillment services for my first manufacturing run of the DrawBag, which consisted of only 1000 units. How does ChinaDivision work with small startups like mine with limited capital and resources?
Tony: Our main rule in doing business is that we must succeed together! We don’t have minimum order quantity (MOQ) limits but basically accept all clients who want to use our fulfillment services. We partner with you in managing this process as your business grows. So we are quite startup friendly.
John: What are the advantages of doing warehousing and fulfillment from China for sellers shipping to North America or the EU?
Tony: There are actually ten reasons we believe make the case for doing fulfillment from China and with ChinaDivision, which we’ve laid out here. Basically, we focus on greater efficiency, lesser cost, and complete control.
John: Have you traveled a bit outside of China yourself? What do you do when not working?
Tony: Not yet. I have to admit that during the weekend I like to purchase on Amazon or other international e-commerce platforms. I enjoy the shopping process myself!
John: Have you bought a DrawBag yet for your kids?! 😀 I know you’ve shipped out a few of them.
Tony: My son is only two years old, so I’ll have to buy one for him later. But I showed a photo of the DrawBag to my wife (she’s 24 years old ) and she told me she liked it and wanted to share it with her friends.
John: Do you have any special offers or discounts for new clients?
Tony: Yes! We offer our new clients three months free storage in our warehouse facilities for up to 3 cubic meters (CBM) of goods. This is useful for startups who may not be doing high volume in the early days.
John: That was actually almost exactly how much space my 1000 DrawBags and markers took up, wasn’t it?
Tony: Yes, that’s right. And after the three months, the charges are quite reasonable.
John: How can people learn more?